Refund policy

REFUND POLICY

Last updated: July 17, 2026

At Wholesale Perfumes Andrea, we want you to be satisfied with your purchase. Please review the following return and refund conditions.

RETURNS

We accept returns within 30 days of the delivery date.

To qualify for a full refund, merchandise must be returned in its original condition.

A 20% restocking fee will be charged for any merchandise that has been opened.

RETURN SHIPPING

Customers are responsible for the cost of returning an order.

Any shipping costs paid by the customer to return merchandise to Wholesale Perfumes Andrea are non-refundable.

All returns must include a tracking number. Wholesale Perfumes Andrea is not responsible for a returned package until the tracking information confirms that it has been delivered to our facility.

UNDELIVERED, UNCLAIMED, RETURNED OR REFUSED PACKAGES

Shipping costs are non-refundable for undelivered, unclaimed, returned or refused packages unless an error was made by Wholesale Perfumes Andrea.

If an order is returned to us because it was unclaimed or could not be delivered due to an incorrect or incomplete address provided by the customer, a $5.95 fee will be charged to resend the package.

If the customer requests a refund instead of reshipment, the refund will be issued minus the $5.95 fee.

INFORMATION REQUIRED FOR RETURNS

To help us process your return, please include:

Full name
Order number
Phone number
Reason for returning the order

RETURN PROCESSING

Once the returned merchandise has been delivered to our facility, please allow up to 5 business days for the return or exchange to be inspected and processed.

Approved refunds will be issued to the original payment method.

Additional processing time may be required by the customer's bank, credit card company or payment provider before the refund appears in the account.

DAMAGED OR INCORRECT ITEMS

Please inspect your order when it is delivered.

If an item arrives damaged, leaking, defective or incorrect, contact us as soon as possible and provide your order number, a description of the issue and clear photographs of the merchandise and packaging.

If the issue was caused by an error made by Wholesale Perfumes Andrea, we will work with the customer to provide an appropriate replacement or refund.

RETURN ADDRESS

Wholesale Perfumes Andrea
Returns Department
10380 W State Road 84 Suite 8
Davie, Florida 33324
United States

CONTACT INFORMATION

Email: wholesaleperfumesandrea@outlook.com
Phone: 754-465-6969
Website: https://www.perfumesandreawholesale.com